Frequently Asked Questions
“What is your Star Rating?”
- According to the Centers for Medicare and Medicaid Services (www.medicare.gov), Cupertino Healthcare and Wellness Center is a FOUR (4) STAR rated facility. Overall rating is Above Average, Staffing rating is Above Average, and Quality Measures are Much Above Average.
“What insurance do you accept?”
- We accept Medicare A, Blue Cross, United Health Care, Valley Health Plan, HealthNet, VA, Medi-Cal, and more. If you have questions about specific plans and coverage, please contact our Business Office at (408) 253-9034. We also accept private payment.
“How long will I be there?”
- Most of our patients are admitted for short-term rehabilitation. Depending on their health conditions, our patients stay for one week to three months. Our average length of stay for our rehabilitation patients is 30-40 days. We also have long-term care available, based upon availability.
“How do I choose the right facility for me/my mom/my dad?”
- Facility Tours: Tour each facility that you are considering. Pay attention to cleanliness, odors, friendliness of staff, and ask other patients how their experiences have been.
- Star Ratings: Look up each facility’s rating at www.medicare.gov.
- Services Provided: Ensure the facility you select has the services necessary to provide the required level of care.
“What services do you provide?”
- We provide a wide range of therapy and nursing services, including: Physical Therapy, Occupational Therapy, Speech Therapy, Orthopedic Recovery, Stroke Recovery, Pain Management, Registered Nursing, IV Therapy, Wound Care, Restorative Nursing, Social Services, Dietetics and more.